Sitemap disappearance

#142539
  • Resolved Universe Domains

    4 years, 1 month ago

    Rank Math free

    The sitemap usually generated has disappeared from my website cardpayaccept.co.uk
    I have tried to re-set from RankMath but nothing changes. Help?

    The website has also dropped off google and bing impressions so something critical has happened. I use DIVI and the theme builder.

    What could be the problem?

    Best regards

    Ronnie

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    Your sitemap seems to be missing any styling and is also being cached: https://i.rankmath.com/1RnYhR
    ​​​​​​​
    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Please let me know if that does not resolve your issue. We are here to assist.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap disappearance’ is closed to new replies.