Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please link to the account from another browser or incognito window. This normally happens when you are logged in to your Rank Math account.
I have tested the link on your site and it works as expected from my end.
Looking forward to helping you. Thank you.
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Still not possible. Downloaded and tried Firefox, tried an incognito window from Chrome. Same error message “not allowed to access that page.”
Why would it be “normal” to not be able to link an account? Is there a setting I can fix somewhere? I am not currently logged into my Rank Math account, but still getting an error message.
I really want to use your product but I am very frustrated. I have 2 hours per day to work on my site because I am a full-time parent.This is now the third day I have tried to use your product with no access.
What browser were you using?
Hello,
I am sorry for any frustration caused.
I can see that you have now managed to connect your Rank Math account:
Please let us know if we can offer any additional help. Thank you.
Hi! I have no idea how it connected– I signed in and there it was. I thought you had done it for me. Either way, I’m happy!
I already love the product and am so pleased to be able to use it! I will figure out how to leave a 5 star review.
Have a great weekend and rock on.—Nikki
Hello,
Well, this is odd! We are however super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
You can leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
