rankmath does not connect to analytics

#137768
  • Resolved horst

    4 years, 11 months ago

    Rank Math free

    hello everybody,

    i am trying to install rankmath on a couple of my websites, but i am having problems with analytics integration:
    rankmath can connect to google search console. after that, i try to connect to google analytics (with or without adding the analytics code)

    in both ways, i have no luck. i can see all my sites and chose them from the dropdown menu, but when saving the settings, i am not connected.

    i tried to rebuild the database tables (which was successful), disconnect an reconnect to google services, but no luck.

    non of my sites will connect to analytics.

    thanks for your advice, best horst

    ps: i came from yoast seo, importing these options worked.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    4 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Are you using Firefox by any chance?

    If so, can you please try saving the settings in Chrome or some other browser?

    We are checking this internally as well but your feedback will really help determine if this is really something happening only on Firefox.

    horst

    4 years, 11 months ago

    Rank Math free

    hi anas,
    yes, you are right, it is a firefox related problem. in chrome, i could activate the analytics account. thanks!
    (just curious: is it a firefox bug, or a math rank bug?)

    best, horst

    Anas

    4 years, 11 months ago

    Rank Math business

    Hello,

    We are super happy your issue is resolved.

    We are checking this internally, but your feedback has really been helpful to determine if this is really something happening only on Firefox. We will update you if we find a fix for this as well.

    If you have any other query please feel free to reach out, and it will be our pleasure to assist you again.

    horst

    4 years, 10 months ago

    Rank Math free

    hello everybody;
    support team, please unsubscribe me from this thread, i get still emails, even if it is a resollved topic. thats quite enoying.

    thanks!

    Michael Davis

    4 years, 10 months ago

    Rank Math free

    Hello,

    Since you have marked it as resolved, we will just close the thread altogether.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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