Installing Rank Math

#130109
  • Resolved K World

    4 years ago

    Rank Math free

    Hello,
    I am facing a trouble in installing the plugin on my WordPress site…
    ……………….
    ……………
    ( Warning: is_readable(): open_basedir restriction in effect. File(D:\InetPub\vhosts\ihomefuture.com\httpdocs\root/wp-content/plugins/D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-content\plugins\seo-by-rank-math/languages/rank-math-en_US.mo) is not within the allowed path(s): (D:/InetPub/vhosts/ihomefuture.com\;C:\Windows\Temp\) in D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-includes\l10n.php on line 741

    Warning: Cannot modify header information – headers already sent by (output started at D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-includes\l10n.php:741) in D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-includes\functions.php on line 6360

    Warning: Cannot modify header information – headers already sent by (output started at D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-includes\l10n.php:741) in D:\InetPub\vhosts\ihomefuture.com\httpdocs\root\wp-admin\includes\misc.php on line 1310 ))
    ….
    When activating the plugin it shows me this message

Viewing 1 replies (of 1 total)
  • Jeremy

    4 years ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please clarify your current theme, all the plugins and WordPress versions are up to date? You may check our Rank Math plugin requirements page to see if your website can run Rank Math smoothly: https://rankmath.com/kb/requirements/.

    If it does and you still see that error, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Installing Rank Math’ is closed to new replies.