Some Posts Redirecting to the Home Page

#129039
  • Resolved Neetu Shukla
    Rank Math free

    Hi,
    I have a website https://www.foodyshoody.com/ where I found a strange problem. When I try to open some of the blog post URL. They are redirecting to the homepage. I checked that these posts are still published.

    Example of url : https://www.foodyshoody.com/paneer-bread-pakora-recipe/
    https://www.foodyshoody.com/momos-chutney-recipe/
    https://www.foodyshoody.com/vegetable-salad-recipe/

    I tried to find the solution to it. I disabled all the plugins and enabled one by one and checked that url is working or not. I found that this issue does not solve after disabling of all the plugins. Then I changed the theme to wordpress theme, again issue did not solve.
    I also changed the .htaccess file to default wordpress .htaccess file but the issue does not resolve after this.

    I contacted hostinger support team and as per them rankmath seo plugin causing the issue. They disabled the plugin and after that above three url are working fine but I saw a strange issue in these. The post is opening but showing an image only, there is no content on it. Check the screenshot.

    Kindly help to resolve the issue.

    note: I have pasted the system info data and error log data which is showing in rankmath system status option in the sensitive Data.

Viewing 15 replies - 1 through 15 (of 15 total)
  • And if i am disabling the rankmath plugin then it shows posts like this. pls check screenshot https://ibb.co/z2wWfG6

    This post have other data like text video recipe details etc. in it. https://ibb.co/BGDpB6q

    Kindly help

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the URL you are referring to, and it seems that the server is down. Could you please check on your end as well?
    Error 521

    Thank you, and looking forward to your update.

    I checked now site is working. Earlier it was not working.

    Hello,

    According to the error you have shared it seems there are some tables missing on your database. Please follow these steps:

    1. Update to the latest version of Rank Math Free

    2. Ensure that the Advanced Mode is selected:
    advanced mode

    3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    Please let us know if that helps.

    I have recreated database tables, but the problem still exists. URL not opening and they are redirecting to the home page.

    Hello,

    Thank you for following up.

    Please check if you have chosen 404 fallback to homepage from Rank Math > General Settings > Redirections
    Redirection Fallback Behavior

    Could you please also ensure that these posts are not included in your redirections list? Please go to Rank Math > Redirections.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi ,
    this topic is in pending moderation from last 2 days. kindly check this issue.

    Hello,

    Those look like attachment pages and you have enabled this option which is causing these attachments to be redirected to the homepage:

    We have disabled that option and now it is working fine.

    Can you please check?

    Hi,

    Thanks for your reply. I clicked the post https://www.foodyshoody.com/paneer-bread-pakora-recipe/.

    And the post open like this.

    When I clicked on the image. then the post looked like this.

    Now it is not working correctly. Please open some other posts these are not opening like other posts.
    note : I have cleared cache twice before checking and opened an opera where I have cleared the history as well..

    Now, still, they are not working properly.

    Hello,

    I checked your site and the URL you have shared is loading that way because it is actually a media file, check the screenshot I have added in the sensitive section.

    The URL for your media files is normally autoloaded from the title of your media file. You will have to either edit and change your media files permalink URLs or change the slugs for your affected posts.

    Hope this helps you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    thanks issue resolved. .

    Hello,

    We are glad that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

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