Unable to Change site Url

#126661
  • Resolved Nima Najafi

    4 years ago

    Rank Math free

    Hi im a rankmath user for many sites, ive created a new site and experienced an issue where i cant change my urls everything else is updating like the site description etc but the url does not change. Ive gone through the trouble shooting steps with only rankmath and twenty twenty active and the problem persists.

    Any help would be appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    4 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you please record a video screencast using a tool like Loom showing the URLs and troubleshooting in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Nima Najafi

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    4 years ago

    Hello,

    Thank you for keeping in touch with us.

    That will only work if you are using Post name as your Permalink Settings. You can change your permalink settings by heading to your WordPress Dashboard > Settings > Permalinks.

    Please see the video screencast in Sensitive Data.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Nima Najafi

    4 years ago

    Rank Math free

    WOW, that was easy! thank you so much you guys are the best!

Viewing 4 replies - 1 through 4 (of 4 total)

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