remove old website and email from my account

Hello,

Thank you so much for getting in touch.

Please disconnect the website from here:
https://rankmath.com/my-account/websites/

Then, please attempt to reconnect.

When you try to connect your account a screen appears showing you the email of the account you’re trying to connect. That’s the email currently signed in to your Rank Math account.

On the right there’s a link saying “Not you?”, if you press that link you can connect to a different email.

Hope this helps you solve your issue and don’t hesitate to get in touch if you need further assistance.

Hello,

Sorry for the delay.

We might need to take a closer look at your website. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.