Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
I hope that helps. Thank you, and looking forward to your update.
Thank you, but that didn’t work. Still no graphs and data. I followed it exactly as you said. I have this issue on multiple sites. I’ll send login info in the sensitive data section in a moment.
Hello,
Thank you for keeping in touch with us.
It seems you are missing some Database tables. Please follow these steps:
1. Update to the latest version of Rank Math Free & PRO
2. Ensure that the Advanced Mode is selected:
3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
Please let us know if that helps.
Hi there,
I have been having the same issues, and I have tried everything you’ve indicated here. I am unable to see any graphs or any analytics in the plugin.
Is there anything else I can try?
I can only see “Search Traffic”, but no other data or graphs. Site Analytics tab is also empty.
Looking forward to a solution here.
Thank you.
Ok. I have tried to delete and update data manually 3-4 times and finally it did fetch it and it’s now working. So, if it doesn’t work once, try again.
This actually worked and fixed the display for one of my sites with a ton of traffic, but had no effect on a site with little traffic. Is it possible that a low traffic site will show all zeros in the analytics dash even with correct databases?
I’ve optimized pages for keywords, but it says I have zero keywords.
Screenshots: https://imgur.com/a/g2YnCBQ
Hello,
Sorry for the delay.
The data in Analytics should show in your dashboard, even if your site has low traffic.
If it’s still not showing after doing the steps above, can you please verify if you have given the Rank Math App permission to read the Google Search Console data?
From here: https://myaccount.google.com/permissions
If not, please reconnect the Google Accounts, from your WordPress Dashboard > Rank Math > General Settings > Analytics
I hope that helps. Thank you, and looking forward to your update.
The account is connected and Rankmath does have permission. https://imgur.com/a/SrqR3jA
Hello,
We are taking a closer look.
We will get back to you ASAP.
Hello,
We have made some changes to the plugin code and it should work fine now.
Can you please reconnect Google Services like in this screenshot and then ping us?
We have already uploaded the fixed version on your website but reconnecting will confirm if it is working fine or not.
We look forward to hearing back from you.
Hi Uzair,
It is still not generating reports on this site. https://imgur.com/a/kptw5ZN
I reconnected analytics, and I even regenerated databases again.
Hello,
Could you please include your FTP access details so we can try and make some further changes on your site to see if it fixes the issue?
Looking forward to helping you
Hello,
Upon further debugging, it looks like WP Cron is disabled on your website. Please refer to the notice on this page.
/wp-admin/tools.php?page=crontrol_admin_manage_page
That’s why data import rated cron jobs are not running. Please contact your hosting and ask them to fix this.
Thank you.
Cron jobs are enabled. See attached. Do I need to add a specific script to cron jobs to use rankmath?
https://imgur.com/a/IIZFPQg
Hi,
I can confirm cron jobs are not working on your site, check the screencast I have added in the sensitive section.
Please get in touch with your host and shared with them the screencast and ask them to enable WP Cron Jobs on their website/server
Once this is enabled, start the fresh data fetch by following these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
