Help required

#123994
  • Resolved Urbospot

    3 years, 9 months ago

    Rank Math free

    Hi there,

    Since update of latest Rank Math, some features are not working such Carousel pictures and Logo is invisible. Please resolve the issue as soon as possible.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    If the issue occurred upon updating Rank Math to latest version, please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket including the affected URLs in the designated Sensitive Data section for us to investigate further.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Help required’ is closed to new replies.