Format on Screen

#123606
  • Resolved dazzler574 MILES
    Rank Math free

    Hi – I ve been using Yoast. Just disactivated that now I ve installed Rank Math – Watched the video on youtube by web monkey.
    Few questions – Now the format for accessing individual posts was straight forward on Yoast but I struggle with Rank Math – I dont seem to get any scores even though I ve ticked the three boxes on the screen display – I dont know if I need to transfer data from Yoast which is now disactivated or not.
    Towards the end of the youtube video – he went into doing SEO on individual posts – He mentioned I think it was GUtenburg or something – I prefer to have the tools for search engine underneath the post – that way I can understand it – I struggle when its at the far right of the screen keeping tabs with everything. I dont seem to get the layout as I want. I also got lost with the home page editing bit – I get my homepage when I click edit but unlike yoast I dont get anything underneath that I can alter – Hope you understand what I m trying to say – not easy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you clarify those three boxes you have ticked? Or send us some screenshots for us to further check? You can paste the link in the designated Sensitive Data section below:
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    However, you can also visit this link for more information on how to pass the test:
    https://rankmath.com/kb/score-100-in-tests/

    For Rank Math settings to appear below the content in Gutenberg editor, you may need to paste the code in the link below to your functions.php file:
    https://rankmath.com/kb/filters-hooks-api-developer/#disable-gutenberg-sidebar

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Sorry for the delay.

    I understand that it’s a bit too technical for you.

    Please provide access to your WordPress Admin dashboard by including the username and password in the designated Sensitive Data section for us to apply the filter.

    No worries, the Sensitive Data section is completely secure, and only our support staff has access to that section.

    If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    Thank you, and looking forward to your update.

    Hi
    Thanks for the email but sorry I would not give you access to my site – for me its too much of a security issue.

    If you could make it more straight forward that would help me – All I want to do is to have it in a format where on individual posts i can see what I m doing easily – The monkey web video interestingly used the Yoast style screen where the SEO tools were below the other column and not inaccessible almost as the side with text cramped up together.

    Hello,

    It seems to be working fine on our end.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Format on Screen’ is closed to new replies.