during what time period was RankMath Deactivated on our site?

#121957
  • Resolved Exodus Website

    3 years, 10 months ago

    Rank Math free

    I recently discovered that RankMath had been deactivated on our site. That was not our intent, as we have some key redirects from urls we need to work! Can someone tell me the time period over which we had deactivated RankMath? (I reactivated it last night – 12/16/2020). Thank you! l**********@e*********************.

    Site: exodusworldservice.org.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 10 months ago

    Hello,

    Thank you for contacting the support, Sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    We regret to inform you that it is not possible for us to tell how long your Rank Math plugin has been deactivated/activated.

    If you need to track dates on when a plugin is activated/deactivated, I can only suggest to install a third party plugin such as Plugin Activation Date.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Exodus Website

    3 years, 9 months ago

    Rank Math free

    Thanks Jeremy.

    Reinelle

    3 years, 9 months ago

    Hello,

    We’re glad that my colleague has answered your questions.

    Please don’t hesitate to contact us anytime by creating a new support ticket if you need further assistance with anything else.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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