Analytics not enabled

#120762
  • Resolved Janalyn Peppel
    Rank Math free

    I have read through all of the previous posts and still not able to get Google Analytics to activate through Rank Math.
    I have created an account and property with Google Analytics. I have reset all the database tools. I have reconnected to my google account.
    When I go to the section that enables the analytics it won’t save the automatic feature and it won’t allow me to select a property. Thank you

    `

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  • Hello,

    Thank you for getting in touch with us.

    Please make sure you have not connected your site analytics via GA4 which is the default while connecting. GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.

    However, we will begin working on the integration as soon as they improve their V4 API.

    In the meantime, you can enable GA v3 by following this:
    create a property
    and then choose
    ga 3

    If this still doesn’t help then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics not enabled’ is closed to new replies.