Issue with the plugin

#120593
  • Resolved Dilip Kumar

    3 years, 9 months ago

    Rank Math pro

    Hi,
    I was checking my database size which had swollen over the last month or so and found a table “wp_actionscheduler_logs”. On checking I found that this wasn’t really being used by any plugins so I deleted this table.
    But soon after deletion, I found that the Rank-Math plugin stopped working.
    This table in itself is about 2.1GB on my database.
    Can you please help me understand if there is a way I can delete this table without the plugin being affected?
    Regards
    Dilip

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    wp_actionscheduler is a WordPress script that many plugins, including Rank Math, utilize for creating scheduled actions. The tables are created to make the Analytics module work and pull data from your search console and Google Analytics profiles.

    However, ActionScheduler is required for Rank Math Analytics. If you’re not using it, you can manually delete the wp_actionscheduler_logs.

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Dilip Kumar

    3 years, 9 months ago

    Rank Math pro

    Hi,
    Thank you for your reply. I tried deleting that table but then I kept getting an error for RankMath and my WordPress blog wouldn’t load until I deactivate RankMath.

    Regards
    Dilip

    Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please deactivate Rank Math plugin and re-activate it? Also, make sure that you have the latest version of Rank Math.

    If the issue is still there, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issue with the plugin’ is closed to new replies.