Find a different google console metatag in the head instead of mine

#120512
  • Resolved Alepozzi
    Rank Math free

    Hello RankMath team,
    i’ve just installed your plugin in a NEW website of a client of mine. I’m trying to connect the google search console by pasting my metatag in rankmath “webmaster tool” plugin panel. But even if i paste my metatag, google can’t verify it beacuse it finds a different metatag and not mine. And this wrong code is even used in the <head> of the website.

    How can i solve it?
    thanks a lot

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The screenshots don’t seem to load from my end. Please note that you can have your site verified automatically by heading to Rank math > Analytics and click on connect Google.

    The extra verification meta may be added by one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Find a different google console metatag in the head instead of mine’ is closed to new replies.