upgrading vs new version

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

All your modification and settings are saved in your database and should not be affected by our updates since it mainly focuses on fixing bugs and known issues:

https://rankmath.com/changelog/

Could you specify which settings are getting deleted? Please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section.

Thank you, and I really look forward to helping you.

Hello,

Sorry for the delay.

Could you identify where and which configurations you have entered got deleted? Also, screenshots or recording a video screencast using a tool like Loom will help us further investigate the issue you are referring to.

Thank you, and looking forward to helping you.