Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
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Can you please follow these steps?
1. Please delete the sitemaps from the Google Search Console.
2. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
3. Clear all cache and exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
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4. Add sitemap_index.xml file again to your Google Search Console.
That should fix the issue. Please let me know if that does not. We are here to assist.
Hi,
I don’t use any Cache plugins.
Followed the steps but did not work.
“4. Add sitemap_index.xml file again to your Google Search Console.” Meaning, just copy-paste the “sitemap_index.xml” part on the Google Search Console filed?
https://prnt.sc/w1ifnv
And, I have a similar issue with another site.
sitemap_index.xml shows OK
https://prnt.sc/w1ify1
But, page-sitemap.xml shows Couldn’t fetch
https://prnt.sc/w1ig8l
But if I open the site page it goes works.
https://poshautowash.com/page-sitemap.xml
Cheers,
Aan
Hi,
This part is fine now.
And, I have a similar issue with another site.
sitemap_index.xml shows OK
https://prnt.sc/w1ify1
But, page-sitemap.xml shows Couldn’t fetch
https://prnt.sc/w1ig8l
But if I open the site page it goes works.
https://poshautowash.com/page-sitemap.xml
Hello,
Could you please check the following:
1. Is the sitemap working fine in your browser? You can check that by going domain(.)com/sitemap_index.xml
If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html
If the validation works, please move to the second point.
2. Have you verified the correct version of your website on Google? Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.
If you have followed these and you are able to view your sitemap without any problem, then Rank Math is outputting your sitemap correctly and the error must be coming from Google. You can try and use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.
If the other plugin works, please do let us know.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
