Star Ratings Disappered

#11891
  • Resolved Digi Clues

    6 years ago

    Rank Math free

    I have installed RankMath on a new site. Star ratings were showing on search results but suddenly they disappeared. What could be the issue?
    Image showing no star ratings
    But when I check with site:url
    Star ratings are showing.Image showing star ratings with syntax site:url
    My Site: DigiClues

    • This topic was modified 6 years ago by Digi Clues.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    6 years ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math today.

    It takes some time for the rich snippets to appear after changing an SEO plugin/rich snippet plugin. I have compared the cache information on the links that are showing the ratings and the ones that are not when doing a search and it is clear that the affected pages have not been updated on the cache.
    Here is an example of the same link:
    Not showing star rating
    IMG
    Showing star ratings
    IMG

    Please allow some time for the Google cache to be updated.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Digi Clues

    6 years ago

    Rank Math free

    Also, I want to add that
    I have performed speed optimization on site by my friend. He have used some cache plugins for optimizing the site.
    Star ratings disappeared after that speed optimization.
    So, I want to know if it is due to Speed Optimization?

    Michael Davis

    6 years ago

    Rank Math free

    Hi there,

    Thanks for the follow up.

    I do not think that this would cause this. You can check whether the review schema is available for your posts by making use of the structured data testing tool. Here is an example showing the aggregate rating is available: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fdigiclue.in%2Flocal-seo%2F

    I hope this info helps. Thank you.

    RankBot

    6 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Star Ratings Disappered’ is closed to new replies.