Focus Keywords are Disappearing

#118265
  • Resolved PetWorld Global

    4 years, 1 month ago

    Rank Math free

    Hi,

    When I try to make a new post the meta window does not work, I need to make several refresh to get i working. And when I open old posts then the meta information and focus keywords disappear.

    Need help 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
  • Vlad Vlad

    4 years, 1 month ago

    Rank Math free

    Same here. This has started 48 hours ago and seems to get worse by the day. All my plugins and wordpress are updated to the latest version.

    Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this seems like a cache issue. Could you try using a different browser (Chrome preferred) and try a hard refresh to clear the cache JS and CSS file with the page in question opened?

    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Hope that helps. Thank you and looking forward to your update.

Viewing 2 replies - 1 through 2 (of 2 total)

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