Issue with the last update of Wordpress

#117810
  • Resolved Mathiewfr

    3 years, 9 months ago

    Rank Math free

    Hi there,

    I updated WordPress yesterday to the last version but i losted all the metas on my pages :

    https://ibb.co/NY5dZqs

    No title, no selected keyword, no more description. And when I click on “Edit Snippet” it brings me back to the top of the page and nothing happens.

    How can i resolve this problem ?

    It looks like many of us have a similar problem.

    Thank you in advance.

    Kind Regards.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), could you try a hard refresh to clear the cache JS and CSS file with the page in question opened?

    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Hope that helps. Thank you and we really look forward to helping you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with the last update of Wordpress’ is closed to new replies.