Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems to be working fine on our end:
https://i.rankmath.com/bBj2ns
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
Thank you and we really look forward to helping you.
It’s not working fine at all. Clicking ‘Edit Snippet’ redirects at the top of the new-post page. The ‘Click to enter custom title’ in the snippet remains default no matter what you do.
Seo-focused keywords aren’t displayed anymore.
I have all plugins and wordpress updated. This has started 48 hours ago.
Good day, unfortunately what you write is not true, the tool still does not work, I have created 2 screenshots without it.
When I press edit snippet, nothing happens and when I enter the focus keyword, it disappears again after I save.
I have the same problems as Vlad!!!
I think hundreds of people are currently having problems with Rank Math 🙁
The forum here is full of posts and almost all have the same problem. There seems to be a conflict with WordPress 5.6 and RM.
It’s a shame that no admin has really commented on this yet. A tip like Ctrl + F5 does not help and does not solve the problem!
Hi sandra
That’s exactly what I suspect, I’m an SEO specialist and look after more than 10 clients and all of them have rank math down after the 5.6 update.
What really annoys me is that the developers don’t test the compatibility in advance, it’s annoying!
Otherwise Rank math is a great tool…
Hello,
It looks like there is an issue with Rank Math + WordPress 5.6 + Firefox.
We are checking this in more detail but this issue is not happening on Firefox or Safari.
Please either of those until we release an update with a fix.
We would really appreciate your understanding in this matter.
Thank you.
Hello,
Under Firefox Rank Math saving Keywords and Snippets does not work either.
Rank Math 1.0.55
Wordpress 5.6
Firefox 84.0.
This thread is more than 2 weeks old. Any real workaround available or solution on sight?
Hello,
@Martin this issue was already fixed for everyone else with our previous updates, and you might be facing a different one.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
