RankMath crashes my website

#114387
  • Resolved Aaron

    3 years, 9 months ago

    Rank Math free

    Hi,

    I recently moved my WordPress site to EasyWP. Once moved, RankMath was disabled. When I enabled it, the website crashed. I uninstalled it and when I re-installed the plugin I got this message:
    “An error of type E_ERROR was caused in line 44 of the file /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Error message: Uncaught RuntimeException: Error saving action: Error saving action: Database error. in /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action() #1 /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action() #2 /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store() #3 /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(36): ActionScheduler_ActionFactory->single() #4 /var/www/wptbox/wp-content/plugins/seo-by-rank-math/vendor/woocommerce”

    Can you help.
    Cheers

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    Hope that helps. Thank you and please don’t hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)

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