license credit issue

Hello,

We apologize for the issue you are facing with your Content AI credits. To resolve this, please ensure that you are logged into the correct account that you used to purchase your credits.

1. Check Your Account: Go to your Rank Math account and verify your remaining credits by visiting this link.

2. Disconnect and Reconnect: If the credit count is correct in your account but not reflecting on your website, please navigate to your WordPress admin area, then go to Rank Math > Dashboard > Help, and disconnect and reconnect your Rank Math account.

   • Disconnect:
   • Reconnect:

3. Refresh Credits: After reconnecting, head over to your Content AI and refresh the credits count to ensure the plugin requests the updated credits from our server.

If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for your patience!