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hello,
I have the content AI subscription and it doesn’t get activated on gentlepetcrossing.com.
I tried the reactivation but still not working.here is the screenshtos: https://imgur.com/a/znCBEsV
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Hello,
I’m sorry to hear about the issue you’re facing with Content AI not showing up on your site. Thank you for providing the screenshot as well.
Here are a few steps you can take to troubleshoot this issue:
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Check Subscription Status: Ensure that your Content AI subscription is active. You can verify this by logging into your Rank Math account and checking your subscription status.
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Connect Your Rank Math Account: Make sure your website is connected to your Rank Math account. You can do this by going to your WordPress dashboard, navigating to Rank Math > Dashboard > Help, and checking if you are logged in. If not, disconnect and reconnect your account.
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Refresh Content AI Credits: After ensuring your account is connected, go to Rank Math > General Settings > Content AI and refresh your credits. This can help in syncing your account with the plugin.
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Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin. Sometimes, outdated versions can cause features to malfunction.
If you’ve tried all these steps and Content AI is still not showing up, please reply to this ticket with any additional details or error messages you might be encountering, and a human agent from our support team will assist you further.
Hope that helps!
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