-
how to connect AI tool,,, when i click on to refresh Credits its say “Please connect your account to use the Content AI.” but RANK math account is already connected.
advise please.
-
Hello,
I’m sorry to hear that you’re having trouble connecting with your Content AI tool. It sounds like there might be an issue with the connection between your Rank Math account and the Content AI feature.
Here are some steps you can follow to troubleshoot and reconnect:
-
Disconnect and Reconnect: Sometimes, disconnecting and reconnecting your account can resolve the issue. To do this, go to your WordPress Dashboard and navigate to Rank Math > Dashboard > Help. From there, click on Disconnect and then Connect Now to log back into your Rank Math account.
-
Refresh Credits: After reconnecting, go to Rank Math > General Settings > Content AI and click on the refresh icon to update your credits.
-
Check Account Status: Ensure that your Rank Math account is active and that you have the necessary credits available for Content AI. You can check this by visiting your account page at Rank Math Account.
If you continue to experience issues after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope this helps resolve your issue!
Sources:
How to Connect/Disconnect Your Website From Content AI
Resolving Content AI Related Issues » Rank Math -
You must be logged in to reply to this ticket.