Redirection Not Working Despite All Attempts

#1127338
  • Hello Rank Math Support Team,

    I am experiencing an issue with the Redirections module in Rank Math. Despite trying all available options, the redirections are not functioning on my website. I have:

    Cleared all caches (browser, site, and server-level).

    Tested multiple types of redirects (301, 302).

    Checked for conflicting URLs and slugs.

    Disabled other plugins and switched to a default theme for testing.

    Unfortunately, none of these steps have resolved the issue. I have raised multiple tickets before, but the problem persists.

    Could you please guide me on the next steps to fix this issue? I can provide access or logs if needed to help diagnose the problem.

    Thank you for your assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the Redirections module in Rank Math. It sounds like you’ve already taken several important troubleshooting steps. Here are a few additional suggestions that might help resolve the issue:

    1. Check for Other Redirection Plugins: Ensure that there are no other redirection plugins installed that might be conflicting with Rank Math. If you find any, consider deactivating or removing them.

    2. Inspect the .htaccess File: Check your .htaccess file for any existing redirection rules that might be causing conflicts. You can do this through the Rank Math plugin by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess. Make sure to back up your file before making any changes.

    3. Use Rank Math’s Debug Redirection Feature: Enable the debug feature in the Redirections Manager to see which rules are triggering redirects. This can help pinpoint the source of the problem. You can enable it by going to Rank Math SEO → General Settings → Redirections.

    4. Perform a Conflict Check: If you haven’t already, perform a quick conflict check by enabling Troubleshooting mode and disabling Rank Math temporarily to see if the issue persists. This can help identify if another plugin or theme is causing the problem.

    If these steps do not resolve the issue, please reply to this ticket with your site URL and any relevant logs or access details that could assist us in diagnosing the problem further. A human agent from our support team will take over and provide more tailored assistance.

    Thank you for your patience, and we look forward to helping you resolve this issue!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello Team,

    Thank you for the response. I’m sharing my findings after deeper investigation.

    • My site is running on LiteSpeed Server with LiteSpeed Cache plugin
    • Rank Math redirections are not written to .htaccess, so redirects depend on WordPress loading
    • LiteSpeed cache appears to be serving cached responses before WordPress executes, which prevents Rank Math redirections from triggering

    I have confirmed that:
    • .htaccess contains only default WordPress + LiteSpeed rules (no conflicting redirects)
    • Redirects do not work even when rules are set to simple 301
    • Cache is cleared, but URLs previously accessed remain cached

    Could you please confirm:

    Best-practice configuration for Rank Math Redirections with LiteSpeed + LSCache

    Whether Rank Math recommends server-level redirects for LiteSpeed environments

    If any Rank Math hook or constant must be enabled to force redirects before cache

    I have shared the site URL and temporary admin access in the Sensitive Data section for your review.

    Looking forward to guidance from a human agent.

    Thanks & regards,
    Anushri Systech

    Thanks for sharing your detailed troubleshooting process! It seems like the LiteSpeed cache is indeed interfering with Rank Math’s redirections, which is a common issue on such setups. One thing I’ve found helpful is either implementing server-level redirects directly in .htaccess or using LiteSpeed’s cache rules to bypass certain URLs so that WordPress can handle the redirection. On a side note, while testing gaming sites, I came across DK777 Game, which also required careful cache management to ensure smooth redirects. Hope this helps others facing similar issues!

Viewing 3 replies - 1 through 3 (of 3 total)

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