Can’t sign up

Hello,

We’re sorry to hear that you’re facing issues while trying to sign up for the Pro plan. The error message you’re seeing typically indicates a problem with the payment process. Here are a few troubleshooting steps you can try:

1. Select Your Current Location: Ensure that the country displayed in the dropdown menu at the top-right corner of the checkout page is correct. If it’s not, please select the correct country.
   

2. Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, please turn it off as it may interfere with the payment process.
   

3. Disable Ad Blockers: Make sure any ad blockers are turned off, as they can also affect the transaction.
   

4. Payment Method: Ensure that your payment method supports payments in USD, subscription-based payments, and that international payments are enabled. It’s also advisable to avoid using prepaid cards.

If you’ve tried these steps and are still having trouble, please reply to this ticket with any additional details or a screencast of the issue, and a human agent from our support team will assist you further. Thank you for your patience!

Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

Please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on

If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

Also, if you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown at the upper right corner of the screen.

Let us know how this goes.

Thank you.+