Google Console Issue

#1122350
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 week, 6 days ago

    Hello,

    We apologize for the issue you are facing with Rank Math and the Google Search Console integration. It seems like there might be a connection issue or a problem with fetching data from Google.

    Here are a few steps you can try to resolve this:

    1. Reconnect Your Google Account: Go to Rank Math SEO → General Settings → Analytics and try reconnecting your Google account. This can help refresh the connection and may resolve the blank screen issue.

    2. Test Connections: In the same Analytics settings, use the Test Connections option to check if Rank Math is properly connected to your Google account. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    3. Check for Updates: Ensure that you are using the latest version of Rank Math. Sometimes, updating the plugin can fix bugs and improve functionality.

    4. Clear Cache: If you have any caching plugins installed, clear the cache to ensure that you are seeing the most recent version of your site.

    5. Rebuild Index for Analytics: Navigate to Rank Math SEO → Status & Tools → Database Tools and select Rebuild Index for Analytics. This can help in fetching the data correctly.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this concern to our attention!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Jeremy

    1 week, 2 days ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please follow this guide to help you with your concern: https://rankmath.com/kb/install-google-analytics/

    Make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Here’s also a guide you can follow when verifying your website to Google: https://rankmath.com/kb/google-site-verification/

    Then, try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:

    gsc
    gsc

    Let us know how that goes. Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.