Search Console Issue

#1121111
  • Marcelinoson Kamryn

    3 weeks ago

    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use [moved to sensitive data section] to access it.
    Warm regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting your Rank Math account to the Google Search Console. It seems that the URL is not displaying correctly, which can sometimes happen due to various reasons.

    Here are a few steps you can try to resolve this issue:

    1. Check Connection: Ensure that your website is properly connected to the Rank Math account that has a PRO license. You can verify this by going to Rank Math SEO → Dashboard → Help and checking the connection status.

    2. Reconnect Google Account: Sometimes, the authorization tokens may expire. To refresh them, you can disconnect and then reconnect your Google account. Go to Rank Math SEO → General Settings → Analytics, and follow the prompts to disconnect and reconnect.

    3. Test Connections: In the same Analytics settings, use the Test Connections option to check if Rank Math is able to connect to your Google account successfully. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    4. Clear Cache: If you are using any caching plugins, clear the cache and try accessing the dashboard again.

    If these steps do not resolve the issue, please reply to this ticket with any error messages or logs you might see, and a human agent from our support team will assist you further.

    Thank you for bringing this concern to our attention! We’re here to help you get this sorted out.

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Princess

    2 weeks, 6 days ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
     
    Please try to follow the steps below and see if that works for you.
     
    1. Please make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
     
    Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
     
    2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
     
    3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
     
    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
     
    Let us know how it goes. Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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