Moving To A New Domain

#1118306
  • Resolved Grandpa

    1 month, 2 weeks ago

    Rank Math free

    I had my pro account on grandpaandleoadventures.com. I have changed my domain to grandpaandleo.com. I thought I moved my Rank Math Pro but it seems it gave me a new one. How can I move the old account to the new domain please?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math Pro account after changing your domain. To move your old Rank Math Pro account to your new domain, you will need to connect your Rank Math account to the new domain. Here’s how you can do that:

    1. Disconnect the Old Domain: In your WordPress admin area, navigate to Rank Math SEO → Dashboard → Help and disconnect the old domain if it’s still connected.

    2. Connect the New Domain: After disconnecting, click on Connect Now in the same settings. Make sure to select the correct account associated with your Rank Math Pro subscription.

      Click Connect Now

    3. Activate Your License: Once connected, ensure that you activate your Rank Math Pro license for the new domain by selecting it from the license drop-down menu.

      Activate Rank Math PRO Subscription

    4. Check Your Account: You can verify that your new domain is connected by checking your Rank Math Account Area.

    If you encounter any issues during this process or if your old account does not appear, please reply to this ticket with more details, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math

    Princess

    1 month, 2 weeks ago

    Hello,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    We found your subscription under a different email address. [moved to sensitive data section]

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    2 weeks, 5 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Moving To A New Domain’ is closed to new replies.