I cannot get anything to work

#1117181
  • Sunset
    Rank Math free

    Does this work becvause I really do not have time for a false sens4e of security and nor do i want to poay for it if the demo is not working. In one respect, the SEO analyzer worked but that was after getting a curl time out error a few times. The indexing did not work. It tried to automatically inde poswts and they came up as a 403 error. I then tried to deal manually and that does not work. Does the API actually work is mny question because oitherwise it makes no sense what this is.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issues you are facing with the Rank Math plugin. It sounds like you’re encountering several errors, including curl timeout errors and 403 errors when trying to index posts.

    To address your concerns:

    1. API Functionality: The API should work correctly if your website is returning a 200 status code. You can check your website’s status using the HTTP Status Checker. If it returns an error, that could be the reason for the issues you’re experiencing.
      Check website status with httpstatus tool

    2. 403 Errors: A 403 error typically indicates that access is forbidden. This could be due to your server settings or firewall blocking the API requests. You may need to whitelist certain IP addresses in your firewall settings. Here are the IPs to whitelist:

      46.30.212.200
      46.30.212.201
      46.30.212.202
      46.30.212.203
    3. SEO Analyzer: If the SEO Analyzer worked after some timeouts, it suggests that there might be intermittent connectivity issues or server response delays.

    If you continue to experience problems, please reply to this ticket with your website URL so we can assist you further. A human agent from our support team will take over and help resolve these issues.

    Thank you for raising your concerns, and we appreciate your patience as we work to assist you!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Sunset
    Rank Math free

    iF THERE IS SOME METHOD TO LIFTING SOMETHING IN A FIREWALL, IT NEEDS TO BE SPELLED OUT PLEASE AS TO HOW TO EXECUTE UIT.

    Hello,

    We apologize for the inconvenience that might have been caused due to that.

    Please follow this guide to see if this fixes the issue for you.
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

    If that doesn’t fix the issue for you, please edit the following plugin file:
    wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php

    Then, change the following line (line number 405):

    $request = wp_remote_get( $api_url, [ 'timeout' => 30 ] );

    to increase the timeout value to 60:

    $request = wp_remote_get( $api_url, [ 'timeout' => 60 ] );`

    If the issue persists, please get in touch with your web host once again to see if they can fix the issue for you. This is because the issue is most likely a server timeout issue.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

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