Subscription renew problem – h****@o**************

#1116628
  • Resolved Obrazotworcy
    Rank Math business

    Hi,

    I am having trouble renewing my subscription. I wanted to change my payment method, but I accidentally canceled my subscription. At the time of cancellation, I was offered a lower rate of around $290. I clicked that I was interested, but nothing happened after clicking, and now my subscription is inactive. I want to renew it. What should I do? Please help.

    Best regards,
    Slawek
    h****@o**************

Viewing 1 replies (of 1 total)
  • Hello

    Thanks for choosing Rank Math, and apologies for the inconvenience caused.

    On rare occasions, it takes a little while for the system to set up and reconcile payments.

    However, we can see that the renewal status has been completed.

    We really appreciate your patience in the meantime.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription renew problem – h****@o**************’ is closed to new replies.