Search console and analytics are red even though connected

#1113051
  • Resolved Payou
    Rank Math free

    Hi. I have created a property under Google search console with the same email as my RM account. This is connected to Google analytics too. Property is active and verified with this email being the verified owner. In General settings>>Analytics>>Search console the site comes up. In General settings>>Analytics>>Analytics the account, property and data stream appear correctly. However these don’t turn green, rather remain red. Any suggestions how to fix this?
    Site URL is: https://payou.com.au/

    Thanks

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  • Hello,

    We apologize for the issue you are facing with the Search Console and Analytics not turning green in Rank Math. Here are a few steps you can try to resolve this:

    1. Check Permissions: Ensure that the email you used to create the Google Search Console property has the necessary permissions. It should be the verified owner of the property.

    2. Reconnect Your Google Account: Sometimes, simply disconnecting and reconnecting your Google account in Rank Math can resolve connectivity issues. You can do this by going to Rank Math SEO → General Settings → Analytics and clicking on the disconnect option, then reconnecting.

    3. Browser Issues: If you are using a browser that is not Chromium-based (like Firefox or Safari), try switching to Google Chrome or another Chromium-based browser. This can sometimes resolve issues with settings not saving or displaying correctly.

    4. Clear Cache: Clear your browser cache and cookies, then refresh the page to see if the status updates.

    5. Check for Plugin Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing this issue.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for your patience!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Verify Your Website on Google » Rank Math
    Rank Math General Settings

    Hello,

    We can see that the Rank Math PRO subscription is active on your account.

    You seemed to have marked this ticket as resolved.

    We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.

    Thank you for choosing Rank Math.

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