Hello,
We apologize for the issue you are facing with your Rank Math account and the email settings. To change the email associated with your Rank Math account, you will need to contact our support team directly. Unfortunately, we cannot make changes to account details on your behalf.
You can follow these steps to request the email change:
- Visit this URL: Rank Math Support.
- Open a ticket and provide the details of your request, including the current email (1*******@g********) and the new email (a****@c***************) you wish to use.
Regarding the association of your Rank Math account with your website, it is indeed important that the email used to log into your Rank Math account matches the one used on your website. Once the email is updated, please ensure you are logged into the correct account on both ends.
Thank you for raising this concern, and we hope this helps! If you have any further questions or need assistance, feel free to reply to this ticket.
Sources:
Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and bringing your concern to our attention.
Unfortunately, the a****@c*************** email is not registered in our system. Also, we’re not able to find any Rank Math subscription in this account.
It seems like you purchased Content AI with some other email address.
Can you please share the email address that you used to purchase the subscription or you can search and forward the receipt from FastSpring.com so we can locate your account?
We are looking forward to helping you.
