Hello,
We apologize for the frustration and inconvenience you are experiencing with your account setup. We understand how important it is for you to get your business up and running, and we appreciate your patience during this time.
It seems that your issue may require direct assistance from our support team. Please reply to your existing ticket with any specific details or questions you have, and a human agent will take over and provide you with the necessary support as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve your concerns quickly.
Hello,
Thank you so much for getting in touch.
We completely understand your frustration, and we’re very sorry for the experience you had. Our team responded to your tickets and also processed your refund request, which has already been completed.
Kindly see this invoice for your reference: https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH250925-6805-97253/invoice/IVNTNEYSPOUJBZZNFQEPLZ6NEC5Q
You can see the refunded amount under Refunds and Returns.
https://rankmath.com/my-account/subscriptions/?tab=payments
Since the refund has been issued, your account is no longer active. If you decide to give Rank Math another try in the future, we’d be happy to assist you in setting things up smoothly from the start.
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When you are ready, you can choose a plan appropriate for you from our website:Â https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
