Split: Author page is Giving Critical error when Rank Math Plugin is Activated

#1109940
  • Resolved Erric Ravi
    Rank Math free

    This is the same problem happening with but still no proper solution. Even all plugins deactivated but profile showing the same error. If I deactivate Rankmath then the profile start working fine. Its means problem is in rankmath.

    Profile – https://www.storifynews.com/author/piyushbanerjee/

    Can anybody help me to resolve this. should I remove rank math plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Any Update ?

    Is it conflicting due to Tagdiv theme ?

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have separated your concern into a new ticket so we can assist you accordingly.

    Please share your website’s error log so we can determine what is causing the issue with your author pages.

    If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Split: Author page is Giving Critical error when Rank Math Plugin is Activated’ is closed to new replies.