Hola, lamento que est茅s enfrentando este problema. Si has pagado por la versi贸n PRO de Rank Math y a煤n aparece la versi贸n gratuita, puede ser que hayas iniciado sesi贸n con un correo electr贸nico diferente al que utilizaste para la compra. Te recomiendo que inicies sesi贸n en tu cuenta de Rank Math y verifiques si puedes descargar la versi贸n PRO desde tu panel de control.
Si no puedes acceder a la versi贸n PRO, por favor responde a este ticket con el correo electr贸nico que utilizaste para la compra o una captura de pantalla de la factura que recibiste. Un agente humano del equipo de soporte de Rank Math se encargar谩 de tu solicitud y te ayudar谩 a resolver el problema.
Gracias por plantear esta preocupaci贸n.
Sources:
Why is My Subscription Not Showing Up in My Rank Math Account? 禄 Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
We are looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
