Hello,
We apologize for the issue you are facing with accessing Content AI. It seems that you might be encountering this popup because your current subscription may not include access to Content AI features.
To use Content AI, you need to ensure that you have an active Content AI plan. Since you mentioned having a starter subscription, please verify if it includes Content AI access. If it does not, you can select a suitable Content AI plan here.
Additionally, make sure that your website is properly connected to your Rank Math account. You can do this by clicking the Connect Now button when prompted.
If everything seems correct and you are still unable to access the feature, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Resolving Content AI Related Issues » Rank Math
Resolving Content AI Related Issues » Rank Math
Hello,
We apologize for any inconvenience that might have been caused due to that.
We can see you’ve available credits on your Rank Math account. In this case, please check if you see an error while refreshing the credits in Rank Math > General Settings > Content AI. If you see an error, please share that with us so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Hi Rakibuzzaman
I get this message when i try to view my credits:
0 credits left this month. Credits will renew on 1970-01-01 01:00 am or you can upgrade to get more credits here.
Hello,
We can see that you have multiple websites connected to this account. Can you please share the affected URL/s so we can check on our end as well.
We really look forward to helping you. Thank you.
Hi Princess
Sure, i have problems on this website https://www.appplain.com/
Hello,
Thank you for contacting us. We apologize for any inconvenience that may have been caused.
When you log in to your website, you should see that they are disconnected from your account.
Please reconnect it by going to WordPress Dashboard > Rank Math SEO > Dashboard > Help
Then, check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.
The issue should be fixed for this website.
Thank you.
That helped – thanks a lot.
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
