There was an issue scheduling the recurring action required for Analytics; if th

Hello,

I apologize for the issue you are facing with scheduling the recurring action for Analytics. This can happen due to various reasons related to WP-Cron not running as expected. Here are a few steps you can take to troubleshoot this issue:

1. Check Scheduled Actions: Go to WordPress Dashboard → Tools → Scheduled Actions → Pending to see if the scheduled actions are running as expected. You can also access it directly by replacing yourdomain.com with your website domain in this URL:

   `https://rankmath.com/kb/rank-math-status-and-tools/#error-log

   

2. Run Actions Manually: If you see any pending actions related to Rank Math analytics, you can run them manually to fetch the data.

3. Test Connections: Ensure that your Google Analytics connection is working properly. You can test this by going to Rank Math SEO → General Settings → Analytics and clicking on the Test Connections option.
   

4. Consider Server Cron: If your website has very few visits, WP-Cron may not trigger as expected. You might want to consider configuring Server Cron to trigger WP-Cron for more reliable scheduling.

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Hello,

Thank you for getting in touch and we are sorry to hear about the issue you are facing.

Please follow the steps below to create a troubleshooting log so that we can check the issue further.

1. First add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

Looking forward to helping you.

Thank you.