Issues with Initial Setup

#1108355
  • Resolved Francisco
    Rank Math free

    We don’t have technical knowledge and want to configure your plugin step by step in the free version. When doing so, we encounter errors like the ones shown in the attached screenshots. To try to resolve the issue, we have taken the following steps: deactivated the W3 Total Cache and Autoptimize plugins, cleared the cache, and re-saved the Permalinks. We have also removed the Yoast SEO plugin (although it was never active).

    What can we do? We look forward to your response.

    Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issues you are facing with the initial setup of the Rank Math plugin. Thank you for detailing the steps you’ve already taken to resolve the errors.

    To assist you further, we recommend following our step-by-step guide on how to properly set up the Rank Math SEO plugin. You can find it here: How to Setup Rank Math SEO Plugin Properly. This guide provides detailed instructions that can help you navigate through the setup process.

    If you continue to encounter issues, it may be beneficial to consider our professional setup service, which is available for PRO subscribers. This service ensures that your plugin setup is fully correct and adheres to the latest SEO standards. You can learn more about this service and sign up at Rank Math Services.

    If you have any specific error messages or screenshots, please reply to this ticket with that information, and a human agent from our support team will be able to assist you further.

    Thank you for your understanding, and we look forward to helping you resolve this issue!

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    We can’t locate any screenshot in this ticket.

    Kindly share the screenshot with us using https://imgur.com/upload so that we can understand and investigate the issue further.

    We look forward to hearing from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issues with Initial Setup’ is closed to new replies.