Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Sorry for the confusion, but we checked your account and noticed that this purchase happened last August 22, 2024 so that is well outside the 30-day refund period.
Unfortunately, we cannot offer a refund for a purchase.
You can cancel the renewal by following the steps here: https://rankmath.com/kb/cancel-subscription/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
