Issue with Review & Aggregate Rating Missing

Hello,

We apologize for the issue you are facing with the review and aggregateRating fields on your product pages. It sounds like you’re encountering a common issue when using the EDD Product Schema.

Here are some steps you can take to resolve this:

1. Ensure You Have Reviews: Make sure that your product pages have actual reviews submitted by customers. Google requires these reviews to populate the aggregateRating and review fields. If there are no reviews, these fields will not be detected.

2. Check Schema Settings: Since you are using EDD Product Schema, ensure that the schema is correctly set up. You can do this by navigating to your product page in the WordPress dashboard and checking the Rank Math settings for that specific product.

3. Remove Product Schema from Categories: If you have applied Product Schema to category pages, it may cause issues. Ensure that the Product Schema is only used on single product pages. You can remove it from categories by going to Rank Math SEO → Titles & Meta → Product categories and enabling the Remove Snippet Data option.

   

4. Use Advanced Schema Builder: If you want to manually add or adjust the aggregateRating, you can use the Advanced Schema Builder available in Rank Math PRO. This allows you to customize the schema fields for your products.

5. Code Snippet for Custom Ratings: If you have custom ratings stored in post meta, you can add a code snippet to include them in your schema. Here’s an example:

   add_filter('rank_math/snippet/rich_snippet_product_entity', function ($entity) {
      $score = get_post_meta(get_the_ID(), 'users_rating', true); // Replace with your rating post meta.
      $count = get_post_meta(get_the_ID(), 'users_rating_count', true); // Replace with your rating count post meta.
      $entity['aggregateRating'] = array(
          '@type'       => 'aggregateRating',
          'ratingValue' => $score,
          'ratingCount' => $count,
      );
      return $entity;
   });

   Make sure to replace users_rating and users_rating_count with your actual post meta keys.

If you continue to experience issues after trying these steps, please reply to this ticket with your website URL so we can assist you further. Additionally, if you’re looking for a more comprehensive setup, consider our professional setup service at Rank Math Services, which requires a PRO subscription.

Thank you for raising this concern, and we look forward to helping you resolve it!

Sources:
Google Search Console Missing Field Warning » Rank Math