new post type nag

#110712
  • Resolved Nyx

    4 years, 1 month ago

    Rank Math free

    I keep getting a new post type nag from RankMath at the top of every page or post in my backend, even after I “x” it closed.

    "We detected new post type(s) (templatera), and you would want to check the settings of Titles & Meta page and the Sitemap."

    I’ve gone into RankMath’s Titles & Meta section and the Sitemap section, resaved them, but the nag just won’t go away. I’ve look in settings and can’t find anywhere to dismiss the nag. Please help. It’s driving me nuts and I really don’t want to have to install a nag hide plugin just for this. Is there a way to dismiss this nag that I haven’t found? Please advise. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and any inconvenience this issue may have caused you.

    This error is likely a result of caching on your end. Could you please purge both your server and site and cache and let us know how this goes.

    Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.

    Nyx

    4 years, 1 month ago

    Rank Math free

    Hello Reinelle,

    Thank you for responding. I cleared all my caches as you suggested but the issue is still happening. It’s not a huge deal. I’ll just install a nag-hider plugin. Unfortunately, that will also hide any other RankMath admin messages but it’s better than getting that “new post type” message everywhere in my dashboard.

    Tunde

    4 years ago

    Rank Math business

    Hello,

    Thank you for contacting support and, we are sorry for the inconvenience caused.

    Assuming you are using the latest version of all the plugins and themes, please clear Rank Math’s Transients from here: https://i.rankmath.com/Zi1vAW

    We hope that helps.

    Thank you.

    Nyx

    4 years ago

    Rank Math free

    Hello, Tunde. Thanks so much for responding. This did the trick! Thank you!! 🙂

    Uzair

    4 years ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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