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Hi Team
I am Having a problem with my paid subscription Seems I am not able to use my AI credits in the waterproofingshop.com?The ordinary Rank Math SEO won’t update Version 1.0.228 to 1.0.253 whether its activated or not The pro version updated when when I deactivated it How do we fix this?
Let me know if you want any further info?
Cheers
Ian
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Hello,
We apologize for the issues you are facing with updating the Rank Math plugin and using your AI credits.
To address the update issue, please follow these steps:
- Head to Plugins: Go to your WordPress Dashboard → Plugins.
- Update Rank Math: Look for the Rank Math plugin and click on Update Now.
If you are still unable to update the ordinary version after following these steps, please ensure that you are logged into the correct account associated with your subscription. You can also try disconnecting and reconnecting your Rank Math account from the WordPress admin area under Rank Math > Dashboard > Help.
After reconnecting, refresh your credits again in Rank Math > General Settings > Content AI.
If the problem persists, please reply to this ticket with your site URL so that a human agent can assist you further. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!
- Head to Plugins: Go to your WordPress Dashboard → Plugins.
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