Hello,
We apologize for the issue you are facing with the product brand sitemap returning a 404 error. This can happen due to several reasons, especially when there are discrepancies in the permalink structure or taxonomy settings.
Here are a few steps you can take to troubleshoot and potentially resolve the issue:
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Check Permalink Settings: Since you changed the permalink from "marchio" to "brand", ensure that your permalink settings are correctly configured. Go to Settings → Permalinks in your WordPress dashboard and make sure everything is set up as intended. After making any changes, save the settings to refresh the permalinks.
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Verify Taxonomy Settings: In Rank Math, ensure that the taxonomy for brands is correctly set. If it shows as "marchi" but you want it to be "brand", you may need to adjust this in the Rank Math settings under Rank Math → Titles & Meta → Taxonomies.
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Add Rewrite Rules: If you are using an Apache server, you might need to add rewrite rules to your .htaccess file. Here’s a sample code you can add:
# START of Rank Math Sitemap Rewrite Rules
RewriteEngine On
RewriteBase /
RewriteRule ^product_brand-sitemap.xml$ /index.php?sitemap=product_brand \[L
# END of Rank Math Sitemap Rewrite Rules
Make sure to back up your .htaccess file before making any changes.
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Exclude Caching: If you are using a caching plugin, ensure that the sitemap is excluded from caching. This can sometimes cause issues with sitemap visibility.
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Check for Conflicts: Sometimes, other plugins can conflict with Rank Math. You can use the Health Check plugin to identify any potential conflicts.
Since you mentioned that you are using the free version of Rank Math, you may not have access to all features like regenerating the sitemap directly. If these steps do not resolve the issue, we recommend considering our professional setup service for comprehensive assistance, especially if you want to ensure everything is set up correctly according to SEO standards.
If you continue to experience issues, please reply to this ticket with your website URL so that we can assist you further.
Thank you for raising this concern, and we hope this helps resolve your sitemap issue!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
The chatbot doew not solve the problem. In rahnk math the name “marchi” is assigned by turning WP into italian as that was another issue (before was english but based in italy so the WP was needed to turn into italian) after that the brand word in rank math become marchi but in url remaind brand. And in permalink become marchio instead of marchi or brand. The point is the brand sitemap is not working and i need help with it.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Did you received the data requested?
I did the backup yesterday and I sent the data.
Maybe I will need an email address from you to create the WP login.
LEt me know.
Ml,Krisztina
Hello,
You didn’t enable the sitemap for your brand page, as you can see from the screenshot below:
We have gone ahead and enabled it for you. Please note that you don’t have any brands created on your website at the moment, so once you add one, it should show up in the sitemap.
As for the taxonomy naming, please note that changing the brand permalink doesn’t affect the taxonomy name, as this is configured when it is generated by the plugin/theme that is responsible for managing this taxonomy.
Don’t hesitate to get in touch with us if you have any other questions.
Dear Jeremy!
Thank you very much!
I realized and understood yesterday that the problem probably with the brand sitemap is because the webguy did not created the brands at the brands place. He created them just as categories and probably that is why it did not show. Therefore yesterday I disabled the option and you saw it after that.
But thank you for the confirmation on this for me as I am not “webguy” yet. This gives stability.
So I believe the brands (we have three now, including separate pages on them) should be created as brands instead of just categories? Am I understand correctly? I wonder what happens if I now go a head and create the brands are this going to screw up my categories? Actually I also cross checked all the sitemaps and I saw that all my brand pages are also indexed. Would it make sence to anyway create a separate brand sitemap?
I will try to look for specific videos on this but if you know any please suggest for me.
Thank you.
Ml, Krisztina
