Hello,
We apologize for the issue you are facing with the update error. The error message you’re encountering, PCLZIP_ERR_BAD_FORMAT (-10), typically indicates that the update package is corrupted or not properly formatted.
Here are a few steps you can take to resolve this issue:
-
Clear Cache: If you are using any caching plugins, clear the cache and try updating again.
-
Manual Update: You can manually update the plugin by downloading the latest version from the Rank Math website and then uploading it via the WordPress dashboard:
- Go to Plugins > Add New.
- Click on Upload Plugin and select the downloaded zip file.
- Click Install Now and then activate the plugin.
-
Check File Permissions: Ensure that your server has the correct file permissions set for the WordPress directories. Sometimes incorrect permissions can prevent updates from being installed properly.
-
Disable Other Plugins: Temporarily disable other plugins to check if there’s a conflict causing the issue.
If these steps do not resolve the problem, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
also just get this all errors on ahrefs : Unknown item
JSON-LD
4 errors
@type
Missing @type property.
data
Invalid schema.org property.
@type
Missing @type property.
r
1:0!7:0!30:0
Invalid schema.org property.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Meanwhile, this error is usually due to trying to update the Rank Math PRO plugin while connected to a free account. Please follow this guide to fix the issue by connecting to your PRO account:
https://rankmath.com/kb/fix-pclzip-err-bad-format/
Let us know how this goes.
Thank you.
