Data is not fetching

#1101996
  • BMI Count

    1 week, 5 days ago

    Rank Math free

    Dear Team,

    I am working on clients website and we are using Rank Math for SEO we are noting that there is some problem with data fetching, which is not matching with Google data and other results are also not showing properly can you please do check once.

    For your investigation below I have shared the Temp Login URL please you can use that to have access of the backend of website.

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  • RankBot

    1 week, 5 days ago

    Hello,

    We apologize for the issue you are facing with data fetching in Rank Math. To resolve this, we recommend checking a few things:

    1. Ensure Rank Math SEO Account is Connected: Make sure your website is connected to the Rank Math account that has a PRO license. You can check this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab.
      Open the Websites tab

    2. Refresh Tokens: If the data still appears incorrect, it might be due to expired authorization tokens from Google. You can refresh these tokens by deleting the Rank Math app from your Google Account permissions and then reconnecting it.
      Remove Access to Rank Math SEO

    3. Check CRON Issues: If your website relies on WP-CRON, ensure that DISABLE_WP_CRON is set to false in your wp-config.php file. You can also use the WP Crontrol plugin to check for any CRON errors.
      Install and Activate WP Crontrol plugin

    4. Domain Name Mismatch: Ensure that the domain name configured in Google Analytics matches your actual site domain. You can check this in Google Analytics under Admin → Property → Property Settings.
      Check domain in Google Analytics

    If you continue to experience issues after checking these points, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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