rank math plugin flashing an upgrade message in header

#1100593
  • Resolved Mike Mahaffey

    2 weeks ago

    Rank Math free

    This site https://dietskilz.com please go to the recent post and click on a post. You will see a message flash above the header that pushes the header down. I’m leaving the plugin activated for you to see the problem. I’m enclosing the log in details so that you can see in wordpress. I won’t leave it long because the site is unsecured for you to get in the back end. I have deleted all my plugins to find the culprit.
    thanks, mike mahaffey at m************@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    2 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin displaying an upgrade message in the header. This can sometimes happen due to various reasons, including conflicts with themes or other plugins, or specific settings within Rank Math itself.

    To troubleshoot this issue, we recommend the following steps:

    1. Clear your browser cache to ensure that you are viewing the most recent version of your site.
    2. Check for Theme Conflicts: Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists.
    3. Review Rank Math Settings: Navigate to Rank Math > Status & Tools > Database Tools and click on Remove Transients to clear any temporary data that might be causing the issue.
    4. Update WordPress and PHP: Ensure that your WordPress installation and PHP version are up to date, as outdated versions can lead to compatibility issues. You can check your PHP version by going to Tools > Site Health > Info in your WordPress dashboard.

    If the problem continues after trying these steps, please reply to this ticket with any additional details or screenshots of the issue, and a human agent from our support team will assist you further.

    Thank you for bringing this concern to our attention!

    Sources:
    We Detected New Post Type(s) » Rank Math

    Mike Mahaffey

    2 weeks ago

    Rank Math free

    I really enjoyed a bot helping with my problem. However, you can close this now because I fixed the issue. With this page-https://rankmath.com/kb/uninstall/. I’m talking about permanent and forever fix.
    Thanks
    Mike Mahaffey

    Reinelle

    1 week, 6 days ago

    Hello,

    The issue is caused by the front-end stats bar shown when logged in.

    You can disable that option in Rank Math > General Settings > Analytics:

    stats

    However, you mentioned that you have already uninstalled the plugin.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

Viewing 3 replies - 1 through 3 (of 3 total)

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