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Hello,
I have a pro subscription for Rank Math – which is being shown under “websites”. But under “Subscriptions” it says I don’t have any active subscriptions??
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Hello,
We apologize for the issue you are facing with your Rank Math subscription. It seems like there might be a disconnect between your website being listed and your subscription status.
To resolve this, please follow these steps:
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Check Your Rank Math Subscription: Log in to your Rank Math account area and navigate to the Subscriptions section to verify the current status of your subscription.
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Ensure Your Website is Connected: Make sure that your website is connected to the correct Rank Math account. You can check this in the Websites section of your account area. If it shows that your website is connected but the subscription is not active, you may need to disconnect and reconnect your account.
- Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
- If it shows Connected, choose Disconnect Account and then reconnect by clicking Connect Now.
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Select the Correct Account: When reconnecting, ensure you select the correct Rank Math account associated with your PRO license and click OK, ACTIVATE NOW.
If you have followed these steps and are still experiencing issues, please reply to this ticket with your website URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math -
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