Hello,
We apologize for the issue you are facing while trying to upgrade to a Pro account. If the button action is not working, it could be due to various reasons such as browser issues or conflicts with other plugins.
Here are some steps you can try:
- Clear your browser cache and cookies, then try again.
- Disable any browser extensions that might interfere with the button action.
- Try using a different browser or device to see if the issue persists.
- Ensure that your WordPress and Rank Math plugin are updated to the latest versions.
If these steps do not resolve the issue, please reply to this ticket with more details about the problem, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How to Upgrade to Rank Math PRO » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you so much for getting in touch.
Your account is already upgraded to the PRO version.
We highly recommend going through the following guide to set up the plugin completely and correctly:
https://www.youtube.com/watch?v=cQLvCBVev3I
and
https://rankmath.com/kb/how-to-setup/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
