Sitemap not getting updated - Support

Resolved Sonnal S Sinha
2 weeks, 1 day ago

Rank Math free

Hi,

I have cleared and flushed the cache. I use WP Rocket, so I added the sitemap to the excluded list also.

It just does not pick up the latest updated products as well as posts. If you give me an area to share the sitemap URL, I can do that, and then you can see that after 28th August, it has not updated the sitemap.

I have followed all instructions on flushing cache and used troubleshoot plugins and there seems to be no issue on my site.

RankMath somehow fails to pick updated data.

Viewing 6 replies - 1 through 6 (of 6 total)

RankBot
2 weeks, 1 day ago
Hello,

We apologize for the issue you are facing with your sitemap not updating. It sounds like you’ve already taken several important steps to troubleshoot this problem, including clearing the cache and excluding the sitemap from caching in WP Rocket.

To further assist you, please reply to this ticket with your sitemap URL. This will allow us to investigate the issue more thoroughly and provide you with specific guidance.

In the meantime, here are a few additional steps you can consider:
1. Flush Permalinks: Navigate to Settings → Permalinks in your WordPress admin area and click the “Save Changes” button without making any changes. This can sometimes help refresh the sitemap settings.
2. Check Sitemap Settings: Ensure that all relevant post types are included in your sitemap by going to Rank Math SEO → Sitemap Settings.
3. Increase Links Per Sitemap: Sometimes increasing the value of Links Per Sitemap in Rank Math SEO → Sitemap Settings can help refresh the sitemap.
4. Disable Transient Caching: If the above steps do not resolve the issue, you can add the following filter to your theme’s rank-math.php file to disable transient caching:
```
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
```
If these suggestions do not resolve the issue, please provide your sitemap URL, and a human agent from our support team will take over and assist you further. Thank you for your patience!
Sachin Reddy
2 weeks, 1 day ago

Rank Math free

Iam also facing the same issue on my website. The sitemap is not updating from Aug 7th. How can i share the sitemap url to get the support from human agent

Sonnal S Sinha
2 weeks, 1 day ago

Rank Math free

Hi,

This issue was resolved.

However, I am facing a very slow sitemap load speed.

It takes more than 10-15 seconds to load the sitemap.

What can be done to speed up the sitemap opening?

I have kept the links per sitemap to 200. Will reducing it to 100 resolve the issue?
Adetayo
2 weeks, 1 day ago
Hello,

Thank you for contacting us. We apologize for any inconvenience that may have been caused.

Please try to follow the steps below and see if that works for you.

1. Flush the Sitemap cache by following this video screencast: https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/

3. If the above steps don’t seem to work, kindly apply the following filter to your site.
```
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
```
Here’s how you can add a filter/hook to your WordPress site:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Once done, clear your website cache and check the sitemap again.

Let us know how it goes. We look forward to hearing from you.

Thank you.
Sonnal S Sinha
2 weeks, 1 day ago

Rank Math free

This is resolved.

Adetayo
2 weeks, 1 day ago

Hello,

We are glad to know that this issue has been resolved. Thank you for letting us know.

This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Sitemap not getting updated’ is closed to new replies.